In very limited situations, postage surcharge fees may apply to remote locations. Please note Toy Fiesta does not try and make money from shipping charges and we're always working towards reducing shipping costs. You'll see the shipping cost as part of the check-out process before you have to pay for anything. Shipping and delivery costs vary depending on what you buy and where you live. Our aim is to provide you with the best value and most reliable shipping and delivery as possible. However, if you made different shopping cart purchases, we might not be able to ship your items together unless you notify us via e-mail ( ) before your first order dispatch. Wherever possible we’ll ship your items together. I bought multiple items, will they be shipped together? If you have chosen express post for an item that is too large for this service we will contact you to let you know. However, due to the bulky size of some products are not available for express postage. If you require any help in this regard call us during business hours on 0478 943 787 or drop us a note and we will get back to you in 24 hrs at the latest. Add the products you are interested in to your cart & enter your postcode & the quote will be provided If you haven't received a dispatch notification within the dispatch timeframe, please check your spam email folder as sometimes they end up in there.Īustralia Post, along with Fastway, Couriers Please & TNTĪ quote for express post is provided in the shopping cart. We do our best to dispatch your order as quickly as possible & once your parcel leaves us we don't have much control over how quickly it gets to you. Please note delivery within these timeframes is not guaranteed (this includes express post as Auspost don't guarantee delivery within set timeframes). * "days" in the above table are business days, excluding weekends and National holidays. The following table* offers a general guideline for delivery times in business days after dispatch: We will aim to always make your shipment trackable - 99% of all shipments are trackable and you receive a tracking link when ordering from us. Delivery times may also vary depending on the products you’ve ordered. From time to time the delivery of specific items may exceed our usual 1-10 working days delivery window. Most of our products are despatched from the NSW Central Coast. Delays longer than that we will get in touch with you. Occasionally we will dispatch the next business day due to unforeseen circumstances.
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We dispatch each weekday, normally the same business day if ordered before 10am. We do offer express post which is usually the fastest delivery method - please note delivery within these timeframes is not guaranteed.
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How long will it take before I receive my order?ĭelivery normally occurs within 2-10 business days from dispatch for 'standard' delivery and 1-4 days using 'express' delivery - depending on your delivery address. We do use couriers other than Auspost and we have found very similar delivery times between them. For the latest information - as a guide see Auspost's Coronavirus page at for a guide to how your delivery may be affected. Please see our guide for Christmas delivery times hereĭue to increased demand and working condition restrictions, we are seeing slight delays in deliveries. If you didn't find an answer for your question here, please don't hesitate to contact us on 0478 943 787 during business hours or submit your question/s using our simple inquiry form. Toy Fiesta is committed to making your shopping experience an enjoyable one, from the moment you visit Toy Fiesta web-site through to the enjoyment of your purchases in your home.